Returns at BusinessArcade

BusinessArcade has a hassle free and trustworthy returns policy that is FREE of charge for all orders within Paksitan, on all items except Jewellery, Lingerie, Sunglasses, Beauty Products and Watches*. You can contact BusinessArcade Customer Services at 0346-9554455 / 0346-2445544 or e-mail us at customer@BusinessArcade.pk.

*(Unfortunately due to their delicate nature we are unable to offer our standard return policy on such items) 

1.    Major Cities in Pakistan

Return requests originating from Karachi, Lahore, Islamabad, Rawalpindi and Peshawar are handled via eShipped. Returning a product from these cities involves:

1.     Call BusinessArcade Customer Service and request a return.

2.     Log in the reason for your returning the item with our staff.

3.     Our courier partner is instructed to collect the items from you.

4.     We will send a replacement item in exchange OR

5.     We will issue you a refund coupon once the items reach our warehouse

You can use that coupon to order the same item in a different size or order any other item that you like.

2.    Everywhere Else in Pakistan

For all remaining areas within Pakistan, customers who wish to return items are required to do the following:

1.     Take the item to any TCS office near you.(You will not have to pay for anything!)

2.     Inform the staff that the item is to be charged against BusinessArcade.pk

3.     TCS staff will immediately provide you with a tracking code for your item.

4.     Once you have the tracking code, inform BusinessArcade Customer Services.

5.     We will not keep you waiting! A refund voucher will be directly issued to you once you provide us the TCS tracking code.

3.    International Customers

Unfortunately, there is a strict no-returns policy for International Orders at BusinessArcade.pk

Please note that items must be in an unused condition and contain all the original tags and packaging (if any).